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The most valuable asset of a practice is the doctor’s time, especially in a busy otolaryngology practice. The system automatically reminds patients of upcoming appointments, reducing the number of no shows to optimize your workflow and time in the office.
When patients need to be recalled for annual visits for audiograms, hearing aid checks, thyroglobulin checks or other routine recalls, the ENT-Cloud EHR handles recall function automatically and reaches out to patients by phone and email based on the criteria you set. Based upon diagnosis, medication, laboratory values, demographics or multiple criteria you can recall or alert subsets of your patients automatically.
Your practice determines the recall protocol based on commonly accepted ENT guidelines and practice preference. Patents can receive automatic appointment reminder calls, emails and SMS messages. Health maintenance alerts are easily created based on diagnosis, age or any parameters you choose.
You can fully customize communication for your practice, right down to recording your own personalized messages for automated phone call reminders.
When you add a patent to your schedule, ENT-Cloud billing workflow includes an automated eligibility check on your patents’ insurance to include co-pay, deductibles and out of network benefits. Fast and accurate Superbill creation helps you get paid for all services performed.
Payment entries are posted and adjusted automatically. Electronic deposits and automatic payment are integrated within the system. By tightly controlling the payment and posting workflow, the ENT-Cloud EHR frees your billing staff for higher-level billing functions.
ENT-Cloud EHR and Practice Management System features an exclusive 4-Step Workflow that directs the seamless movement of patients and data, end-to-end, throughout the encounter. Patient registration takes place over the phone and/or by the patient on a secure website known as a portal.